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Areas we cover

Block management in east London

We manage residential blocks across the eastern boroughs - Havering, Barking and Dagenham, and Redbridge - from an office in Basildon, a straight run down the A127 and A13.

Service charges, communal repairs, contractors and compliance, with our own maintenance teams available if you want them, or your existing contractors managed if you would rather.

East London, and we mean east

"London coverage" on an agent's website usually means somebody will drive to your building once and then manage it by email. We would rather be specific. We work in the eastern boroughs - Romford, Hornchurch, Upminster, Ilford, Barking and Dagenham - because they are genuinely close to us and because the road connections actually work.

We do not work in central or west London. Not because the buildings are different, but because we could not inspect them properly or get to them when something floods at midnight, and an agent who cannot reach a building is not much use to the people living in it.

Most of the established London block management firms sit north and west - Islington, Harrow, Elstree. The eastern boroughs get covered from a distance, if at all. That is the gap we work in.

The Stock

Older, denser, and usually with a history

Terrace conversions

Yellow London stock brick, two and three storeys, converted into four to eight flats. They run through Ilford, Barking, Romford and everywhere in between. Sash windows, slate roofs, original drainage, shared entrance halls and almost never a reserve fund. These are the small blocks most agents will not take on.

Interwar mansion blocks

Purpose-built brick blocks from the twenties and thirties, often four or five storeys around a communal entrance and stair. Solid buildings, but the fabric is approaching a hundred years old and the money goes on roofs, rainwater goods, communal windows and decoration cycles that have usually been stretched too far.

Ex-local-authority blocks

large part of the eastern boroughs' stock, now mixed tenure after right to buy. Leaseholders alongside council or housing association tenants, communal areas shared between them, and major works bills that arrive without much warning. Who manages what depends entirely on who holds the freehold and what the leases say.

Newer high-density development

Romford town centre and the Barking and Thames-side regeneration areas have added a lot of newer apartment stock. Communal plant, door entry, mechanical ventilation, podium landscaping - more systems to maintain, and defects that tend to surface as the developer's warranty period runs down.

mixed tenure

Where it gets complicated

Blocks where leaseholders sit alongside tenants raise questions a straightforward private block does not. Who is responsible for which parts. How communal costs are apportioned between leaseholders and the landlord. Whether leaseholders have any say in the works being charged to them, or only the right to be consulted after the decision.

The routes available to leaseholders also differ. Right to manage, for example, is not available in every situation - where the immediate landlord is a local housing authority it is generally excluded, which surprises a lot of leaseholders who have read about it and assumed it applies to them.

Where the freehold has been sold on to a private owner, or where a resident management company already holds the management functions, the position is different again and there is usually more that can be done. We are happy to talk through where a particular block sits before anyone commits to anything, and to say plainly when the answer is that you need proper legal advice rather than a managing agent.

Get in touch

Working out what actually exists

Blocks out here have often been through several rounds of ownership and management, and the paperwork does not always survive the journey. Taking one on frequently starts with establishing what exists rather than reviewing what is current.

The fire risk assessment and the actions arising from it. Electrical test certificates for the communal areas. An asbestos survey, which matters on stock of this age. Insurance history and past claims. Any warranties still running on works done years ago. If a document cannot be produced, the safe assumption is that the work needs redoing and the budget needs to allow for it.

That is not a comfortable first conversation to have with a board, but it is better than the alternative, which is finding out when a leaseholder tries to sell and the buyer's solicitor asks the same questions.

Density

Less room to work with

Practical things get harder as density increases. There is often nowhere sensible for a bin store, so waste becomes an ongoing negotiation with the borough and the residents. Parking is contested and frequently permit-controlled. Scaffolding for a roof or decoration job may need a licence, a pavement closure, or agreement with a neighbouring owner before it can go up at all.

None of it is difficult once you have done it before. It is the sort of thing that adds weeks to a project when an agent is working somewhere unfamiliar, and it is one of the reasons we would rather work in a defined area than a wide one.

Get in touch

Where we work

The eastern boroughs

Working outward from Basildon along the A127 and A13.

That is Havering, Barking and Dagenham, and Redbridge in the main. If your building is a little further in and you think we might still reach it properly, ask - we would rather have the conversation than guess on your behalf.

All areas we cover
  • Romford
  • Hornchurch
  • Upminster
  • Ilford 
  • Barking
  • Dagenham

Local knowledge

Every borough does it differently

The London boroughs run their own arrangements for waste and recycling, parking permits and enforcement, licensing, and highways consents for things like scaffold and skips. What is straightforward in one is a three-week application in the next.

It is unglamorous knowledge and it does not sell a management agreement on its own. It does decide whether a decoration cycle starts in April or June, and boards notice the difference.

Who we work with

Directors, RTM companies and freeholders

We work with resident management companies, right to manage companies and freeholders across the eastern boroughs, on everything from four-flat conversions to larger developments.

RMC Directors

Find out more

RTM Companies

Find out more

Small Blocks

Find out more

Your choice of Trades

Repairs, and who carries them out

We run our own maintenance teams, so a repair in an Ilford conversion or a Romford mansion block can be instructed and completed without a sourcing delay or a minimum call-out charge on a small job. On older stock, where the small jobs are constant, that is often the difference between a building being maintained and a building being patched. It remains the board's choice, and we will manage contractors you already use just as readily.

How we handle repairs and contractors

Get in touch

Managing a block in east London?

Tell us about your building and where it is. We will be straight with you about whether we are close enough to look after it properly.

Call us now on:

01268 975436

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