The Right
A no-fault right, not a complaint
Right to manage lets leaseholders take over the management of their building without buying the freehold and without having to prove the freeholder has done anything wrong. It is a statutory right under the Commonhold and Leasehold Reform Act 2002, and it is deliberately no-fault - you do not need a case, only the numbers.
Leaseholders form an RTM company with prescribed articles, invite the other qualifying leaseholders to join, and serve a claim notice on the freeholder. If it is not disputed, management transfers on the acquisition date. The freeholder keeps the freehold and the ground rent. Everything to do with running the building moves across.
Broadly, a building qualifies where the flats are held on long leases, at least two thirds are let to qualifying tenants, membership covers at least half the flats, and the building is self-contained. There is also a limit on how much of the floor area can be in non-residential use - and that limit recently changed.