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About us

About Nexus Premier

We are a block management company based in Basildon, working across south Essex and east London.

We set the business up around one idea... That most of what goes wrong between a managing agent and a board comes down to repairs taking too long and nobody answering the phone. So we built a company that keeps its patch small enough to actually turn up, and that can put its own maintenance teams on a job when a board wants the speed of that.

our Approach

Two decisions that shape everything else

We can do the work as well as manage it... if you want us to

Most managing agents hold no trades at all. A repair gets reported, a contractor is sourced, a quote is chased, and a minimum call-out charge lands on a job that took half an hour. We run our own maintenance teams, which removes that delay when a board wants it removed - and it is the reason we can take on small blocks other agents turn down. It is an option rather than a condition. The board decides who does the work, every time.

We work in a defined area

From Basildon, along the A127 and A13, out to the estuary in one direction and the eastern London boroughs in the other. It is a deliberate limit. Inspections only mean anything if somebody actually walks the building, and emergencies only get resolved if somebody can reach it.

Neither decision is complicated. Both cost us work we could otherwise take. We think they are the difference between managing a building and administering one.

Working together

Directors decide, we advise and deliver

Appointing an agent does not move a board's legal responsibilities. They stay with the company and its directors. What we do is carry the work and give you what you need to decide properly - the numbers, a recommendation, and an honest account of what happens if nothing is done.

We will tell you when we think an idea is a bad one. We will not spend leaseholders' money without the board knowing, and we will not let a decision drift because raising it was awkward. Reports go out in plain English; if a report needs a glossary, it has failed.

Get in touch

Where we draw lines

Some things we have decided against

Easier to judge an agent by what they refuse to do than by what they promise.

  • We will not take on a building we cannot reach properly. If your block is outside our area we will say so rather than manage it badly from a distance.
  • We will not award ourselves your work. We have our own maintenance teams and plenty of boards use them, but the board chooses every time. We quote on the same basis as any other contractor, we set out what our price covers, and we will source a job externally whenever you would rather we did.
  • We will not publish claims we cannot back up. No invented figures, no borrowed awards, no review scores that do not exist. If we have not done something yet, we will not imply that we have.
  • We will not tell you we take your legal responsibilities off you. No agent can. Anyone who says otherwise is selling you something that is not real.
  • We will not let compliance quietly lapse. If something is overdue when we arrive, you will hear about it in the first few weeks rather than in month eleven.

Our office

Based in Essex

Our office is in Essex. It sits roughly in the middle of the area we cover, which is the point rather than a coincidence - Southend and Chelmsford in one direction, Brentwood, Romford and Barking in the other, all within a straightforward run.

Areas we cover

Get in touch

Want to talk to us directly?

If you would rather have a conversation than fill in a form, ring us. Otherwise send a few details about your block and we will get back to you.

Call us now on:

01268 975436

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